fd77 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how fd77 ("we", "us", "the Platform") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "Player", "User") who access or use the fd77 platform, including the website at https://fd77.vin and any related mobile or web-based services. By registering an account or using fd77, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

This Policy applies to all personal data processed in connection with your use of the fd77 platform, regardless of the device or method of access. It should be read together with our Terms and Conditions, which govern your use of the platform. If you do not agree with this Policy, please discontinue use of fd77 and contact support to close your account.

2. Personal Data We Collect

fd77 collects personal data through two primary channels: data you provide directly when registering or using the platform, and data collected automatically through your interaction with the platform.

Data you provide to us:

• Registration data: your full legal name, date of birth, mobile phone number, and the mobile wallet number (bKash, Nagad, Rocket, or Upay) you register for payment purposes.
• Identity verification data: copies of government-issued identification documents (e.g., National ID card, passport) that you submit when requested for KYC verification.
• Transaction data: records of all deposits, withdrawals, bonus claims, wagers placed, and game results associated with your account.
• Communications: any messages, support tickets, feedback, or correspondence you send to fd77 via email or the platform's support channels.

Data collected automatically:

• Device and technical data: IP address, device type, operating system, browser type and version, and screen resolution. This data helps fd77 detect fraud, enforce geographic restrictions, and optimise the platform for your device.
• Session and behavioural data: pages visited, games played, session duration, navigation paths, and feature interactions. This data is used to improve platform performance and user experience.
• Cookie data: fd77 uses session cookies and persistent cookies to maintain login state, store language preferences, and support platform analytics. See Section 9 for the full cookie policy.

3. How fd77 Uses Your Personal Data

fd77 processes your personal data only for legitimate, specified purposes that are necessary to deliver the platform and its services. The principal purposes for which we use your data are:

• Account management: to create, maintain, verify, and close your fd77 player account, and to communicate with you about your account status, transactions, and support requests.
• Payment processing: to process deposits via bKash, Nagad, Rocket, and Upay, and to process withdrawal requests back to your registered mobile wallet. Transaction records are retained as required for financial compliance purposes.
• Identity and age verification: to verify that you meet the minimum age requirement of 21 years, and to satisfy KYC obligations where applicable.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, account takeovers, and other prohibited activities. fd77 may use automated systems and manual review processes for this purpose.
• Platform improvement: to analyse usage patterns, identify technical issues, and develop new features that enhance the fd77 player experience. Analytics data used for this purpose is aggregated and, where possible, anonymised.

fd77 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without a meaningful opportunity for human review. Any significant account actions (such as permanent closure or withdrawal restrictions) involve human oversight.

4. Third-Party Data Sharing

fd77 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your data with trusted third parties only in the following limited circumstances:

Service providers:

• Payment processors: fd77 shares necessary transaction data with bKash, Nagad, Rocket, and Upay to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial data protection obligations.
• Game content providers: third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming may receive session data (such as player ID and bet amounts) necessary to operate their games within the fd77 platform. These studios are bound by contractual data processing obligations.
• Technical infrastructure providers: hosting, security, and analytics vendors who support the operation of the fd77 platform. These vendors access only the minimum data necessary for their function and are bound by confidentiality and data processing agreements.

Legal and compliance disclosures:

• fd77 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or in response to a lawful request from a government authority.
• fd77 may share data with fraud prevention services or financial intelligence units where there is a reasonable basis to suspect that a transaction involves money laundering or other financial crime.
• In the event of a business transfer, merger, or acquisition involving fd77, player data may be transferred to the acquiring entity. In such an event, fd77 will notify registered players via the platform and the new operator will be required to honour this Privacy Policy or provide equivalent protections.

5. Data Retention

fd77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any overriding legal or compliance obligations that require longer retention. The following general retention periods apply:

• Active account data (registration details, identity documents, transaction history) is retained for the duration of your account's active status plus a minimum period following account closure, as required for financial and compliance record-keeping.
• Transaction records are retained for a minimum of five years following the relevant transaction date, in compliance with standard financial record-keeping obligations.
• KYC and identity verification documents are retained for the period required by applicable anti-money laundering obligations, which typically requires retention for a defined number of years following the end of the customer relationship.
• Support and communications records are retained for a period sufficient to allow fd77 to respond to follow-up queries, handle potential disputes, and maintain a record of prior communications where relevant to ongoing account matters.

Once the applicable retention period has elapsed and there is no ongoing legal or compliance requirement to retain the data, fd77 will securely delete or anonymise the relevant personal data.

6. Your Data Rights

fd77 respects your rights in relation to personal data that we hold about you. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of access: you may request a copy of the personal data that fd77 holds about you. We will respond to access requests within a reasonable period, subject to identity verification to confirm the request is genuine.
• Right of correction: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Certain corrections (such as a legal name change) may require supporting documentation.
• Right of deletion: you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal, compliance, or fraud-prevention obligations that require continued retention.
• Right to withdraw consent: where fd77 processes your data on the basis of your consent (for example, for promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, contact fd77 support at [email protected] with your registered mobile number and a description of your request. fd77 will verify your identity before actioning any data rights request and will respond within a reasonable timeframe. fd77 will not charge a fee for reasonable data rights requests.

7. Data Security

fd77 implements technical and organisational measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. Our security approach includes:

Security measures include:

• SSL/TLS encryption for all data transmitted between your device and fd77 servers, ensuring that your registration details, payment information, and login credentials cannot be intercepted in transit.
• Access controls: personal data held by fd77 is accessible only to authorised personnel who require it for their specific operational role. Access is logged and reviewed periodically.
• Incident response: in the event of a personal data breach that is likely to result in a risk to your rights or interests, fd77 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

While fd77 takes data security seriously, no platform or transmission method is completely immune to risk. You are responsible for keeping your own login credentials confidential and for using a secure, private internet connection when accessing fd77. If you suspect that your account has been accessed without your authorisation, notify fd77 support immediately.

8. Your Rights and Responsible Gaming Data

When you use fd77's responsible gaming tools — including deposit limits, session reminders, or self-exclusion — the settings and records associated with these tools are treated as sensitive personal data. fd77 applies additional protections to this data:

• Self-exclusion records are flagged in our system to prevent re-registration during the exclusion period. This data is not shared with third parties for any purpose other than enforcing the exclusion.
• Deposit limit and session time settings are stored securely and cannot be increased or removed until the applicable cooling-off period has elapsed, as described in the Responsible Gaming policy.
• Responsible gaming data is accessible to authorised fd77 support staff for the purpose of managing your settings and responding to your requests. It is not used for marketing profiling.
• Players who have voluntarily self-excluded may contact fd77 support to request confirmation of their exclusion status. fd77 will not market to any player who is currently self-excluded.

If you are concerned about your gambling behaviour and would like to discuss your options or activate responsible gaming tools, please contact fd77 support at [email protected]. All such communications are handled with strict confidentiality.

9. Cookies and Tracking Technologies

fd77 uses cookies and similar tracking technologies to operate core platform functionality, remember your preferences, and analyse platform usage. The following types of cookies are used: (a) Essential cookies — required for the platform to function, including session management, login state persistence, and security tokens. These cannot be disabled without impacting platform functionality. (b) Preference cookies — used to store your language setting and other personalisation choices. (c) Analytics cookies — used to collect aggregated, anonymised data about how players navigate and use the platform, enabling fd77 to identify areas for improvement. fd77 does not use third-party advertising or retargeting cookies.

You can manage cookie settings through your device browser settings. Disabling essential cookies may affect the functionality of the fd77 platform. fd77 does not use persistent tracking across third-party websites and does not participate in cross-site advertising networks.

10. Children and Minors

fd77 is strictly an adult platform. The minimum age to register and use fd77 is 21 years. fd77 does not knowingly collect personal data from individuals under the age of 21.

• If fd77 discovers or is notified that an account has been registered by a person under the age of 21, the account will be immediately suspended, all associated personal data will be securely deleted (subject to any overriding legal obligations to retain fraud-related records), and any deposit or withdrawal transactions will be reversed where operationally possible.
• Parents or guardians who believe a minor may have registered an fd77 account should contact fd77 support immediately at [email protected]. fd77 will treat all such reports with urgency and strict confidentiality.
• fd77 uses age verification checks during registration as the first line of defence. Players are required to confirm their date of birth and may be required to submit identity documents. 21+ only.
• fd77 does not direct any marketing, promotional content, or platform features toward individuals under the age of 21. Platform imagery, language, and content are designed for an adult audience.

If you are a player and you suspect that a minor has access to your fd77 account, change your password immediately and contact support. Account security is your responsibility as the registered account holder.

11. Changes to This Privacy Policy

fd77 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the "Last updated" date at the top of this page will be revised and, where reasonably practicable, registered players will be notified via the platform or their registered contact details. The updated Policy will take effect immediately upon publication.

Your continued use of the fd77 platform following any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how fd77 protects your personal data.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable law. Any dispute arising from or relating to this Policy that cannot be resolved informally through fd77 support should be addressed in writing to fd77 via the contact details below. Nothing in this Policy limits any statutory data protection rights you may have under applicable law.

13. Contact fd77 About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to fd77's handling of your personal data, please contact our support team by email at [email protected]. Please include your registered mobile number and a clear description of your query or request. fd77 support is available 24/7 and will respond to privacy-related enquiries as promptly as possible.